Bills & Bill Payments
Customer bills are mailed out or available online with eBill around the 1st of each month. It covers local service charges for one month in advance and long distance charges you may have through the 25th of the previous month. Payments may be made by mail, eBill, online with a debit/credit card, AutoPay using your debit/credit card or checking/savings account or in person at the following places:
Barrett – Star Bank
Cyrus – Hometown Community Bank
Elbow Lake – Eagle Bank or Star Bank
Herman – Kensington Bank
Hoffman – Farmers State Bank or Runestone Office
Kensington – Kensington Bank
Lowry – Lowry State Bank
Wendell – Eagle Bank
All accounts are due on the 20th of the month.
For more information call Pam at our office or email here
Click here to log into eBill.
Time & Temperature
Underground Cable Location Service
You can submit an E-ticket to Gopher State One Call. Click Here This allows facility operators, excavators and homeowners a quick and easy way to submit tickets to Gopher State.
Customer Proprietary Network Information (CPNI)
CPNI consists of the call, service and billing data regarding the telecommunications services you buy from RTA. RTA intends to use your CPNI information to identify and offer to you other RTA communications services that we think will be of interest to you. RTA DOES NOT sell or in any way provide this information to any other company, other than when required by law or at your written consent. RTA has the duty to protect the confidentiality of this information. And, regardless of whether you consent or not, your account will be treated confidentially.
No action is necessary if you wish to permit RTA to use your CPNI in order to tell you about RTA services, new technologies, specials or possible savings to your account. You do have a right to disapprove RTA’s use or your CPNI for the purposes described in this notice, or to withdraw your consent at any time. In order to notify RTA that you do not consent to its use of your CPNI as described in this notice, you must contact us at 986-2013, available 24 hours a day, 7 days a week. Your disapproval for the use of your CPNI will not affect RTA’s provision of the services you now purchase from RTA. You have the right at any time to withdraw your approval or to give your approval in you previously denied approval. Until you notify RTA of your change, your permission or denial of permission remains valid.
Landline vs. Cellular
Cell phones are used by people of all ages as their connection to who they call. In most scenarios, that may be all you need. But the question we have for our customer is this: if you needed to call 911 in an emergency situation, how reliable is a cell phone? By calling 911 on a cell phone, you have to tell the 911 dispatcher who you are, where you are at and what the situation is. If the person calling is a young child or someone who needs help and is not able to ask for help, will the emergency responders get the correct location of where the caller is at? In tests, cellular phones have identified the location to be blocks away from the true emergency location. In some emergency situations, a few blocks away could be the difference between life or death. When calling 911 on your landline phone, the sheriff’s office has the name and location of the call even if the person is not able to say anything. A child could call if their siblings, parents or another adult needs help. And, the cost of having that landline phone, along with our internet service, comes out to 35 cents per day. Is saving 35 cents a day really worth risking your family’s life in an emergency situation?